SMS Communications Consent

Stay Informed with Text Messages

Fire 1 Services offers optional SMS (text message) communications to help keep customers informed about their services.

By opting in, you agree to receive text messages from Fire 1 Services regarding your account and services.

Types of Messages You May Receive

If you choose to opt in, you may receive messages including, but not limited to:

Appointment reminders
Scheduled service and inspection notifications
Service updates
Technician arrival notifications
Requests for customer feedback or reviews
Account and billing notifications
Other customer service communications related to the services we provide

Message Frequency

Message frequency varies depending on your scheduled services and interactions with Fire 1 Services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier's plan.

How to Opt In

Customers may opt in to receive SMS communications during the customer onboarding process.

How to Opt Out

You may opt out of SMS communications at any time by any of the following methods:

Reply STOP to any text message from Fire 1 Services.
Email info@fire1services.com requesting to be removed from SMS communications.
Inform a Fire 1 Services representative during onboarding or at any future service visit.

After your opt-out request is processed, you will no longer receive SMS messages except those required to confirm your opt-out request where applicable.

Help

If you need assistance, reply HELP to any SMS message or contact us at info@fire1services.com.

Privacy

Your mobile phone number and contact information will be used solely to communicate with you regarding your services with Fire 1 Services. We do not sell, rent, or share your mobile information with third parties or affiliates for their own marketing or promotional purposes.

Consent

By opting in, you acknowledge that you have read this SMS Communications Consent and agree to receive text messages from Fire 1 Services regarding your account and services. Consent to receive SMS messages is not a condition of purchasing any goods or services.